This unique course contains valuable tips on writing emails skilfully. By the end of the 3 modules you will:
- Be better understood.
- Write effective business emails in plain English.
What makes us different
Empower your career.
Gain the confidence to write professional emails and stand out from the crowd.
Learn how to communicate effectively and your team will work more efficiently.
Learn about the different types of emails and when to use them to get quick results.
Understand email etiquette for both formal and informal messages.
Module 1: What is an email?
Identify the advantages and disadvantages of emails; and
Determine when using an email is the most appropriate means of communication.
Module 2: Types of emails
Identify the major types of emails;
Appreciate the purpose of each type of email; and
Understand what type of information should be included in the various types of emails.
Module 3: Constructing effective emails
Outline the subject of an email;
Differentiate between formal and informal greetings;
Create a topic sentence or main point;
Include the details of an email;
Add additional details to an email;
Construct a call for action; and
Differentiate between formal and informal closing remarks.
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